Our Services

Through these services, we can assist your organization’s Board and workforce in their “Journey to Excellence.”


We help your organizations’ performance by providing feedback through the following methods:
Institute Assessment Application Process


Our Trainings offered teach helpful methods to improve organizational performance. Training examples include webinars, lunch and learns, seminars, workshops, and more!

Facilitation/Consulting Services

We can assist your organization with creating strategic plans that identify organizational goals, objectives, and action plans.

Our Guided Self-Assessment

The Institute has implemented a new guided self-assessment process for Williamson County nonprofits that allows nonprofits to clearly see where improvements within their organization need to be made that would create an increase in efficiency and sustainability.  This new process was developed in response to feedback from local nonprofits who found the original Baldrige assessment process too rigorous.

The self-assessment consists of a series of categories with a list of questions within each category that is intended to assess how the organization compares to the Baldrige business model.  The model is a nationally recognized tool that both corporate and nonprofit look use creating and maintaining successful companies or organizations.

The Guided Self-Assessment Steps:


An institute representative meets with your assessment team and provides an overview of your self-assessment process.


The assessment is emailed to your assessment team for input, then scores are tabulated by the Institute's facilitator.


Your team will come together with the facilitator to discuss the self-assessment results, then prioritize those areas for improvements and identify areas of strength.


Next, your team will create specific action plans based on your prioritization, to meet the organization's objectives that reduce or eliminate gaps.

Training schedule