The Donor Who Was Treated Like An ATM

Original article by Seth Rosen published on Dear Fundraiser, Happy Halloween! In just a few days it will be time for ghouls, goblins, and your favorite candy. Mine is […]

Cold Feet and the Performance Excellence Journey

An article published on the Baldrige Coach website. Losing traction? Sometimes senior leaders develop cold feet about remaining on their Performance Excellence journey.  Despite protestations to the contrary, it soon […]

10 Truths every board member should know

Let’s say you’ve just joined a nonprofit board. You’re flattered. You really love the work the organization does. You have a general sense of the role of a board member […]

Who Should Serve on Your Advisory Board?

Source: Joan Garry Consulting website Recently I had a long conversation with a CEO client of mine. The topic of our session: her advisory board. Her question was straightforward enough: Who […]

High Performance

As we enter a new decade, we’re reminding ourselves of an important starting point: the definition of high performance. Our community of leaders developed this shared definition to serve as a foundation […]

Don’t Believe Everything You’ve Heard

Originally published on There are at least five myths associated with an organization embarking on a performance excellence journey.  They are: 1. Excellence models, such as the Baldrige Excellence Framework […]

When You Can’t Meet In Person

During the last week, one client cancelled a three-day event, which was to include a day of strategic planning, a full-day board meeting, and a professional symposium. Another client cancelled […]

Why Board Term Limits Matter

I have had this conversation so often I can write both parts of the script. Joan: “So when does your chair’s term end?”E.D.: “Oh, well we don’t really have term […]

Operationalizing your strategic plan

Nonprofit committees play an important role within their organization. Whether its conducting periodic audits on the financial management of the association or reviewing HR policies, committee work is necessary and valuable. Time […]

The Top 20 Attributes of an Outstanding Board

Greetings,For some of you, the idea of an “amazing” or “outstanding” board might seem like a pipe dream. For others, you know exactly what I’m talking about. A nonprofit runs […]