Bob Novello has been the Executive Director of the Williamson County Institute for Excellence in Nonprofits, Inc. Since he retired from the University of Texas in March, 2010. Formal education includes a BS in Physics from St. Joseph’s University (Philadelphia), graduate studies in Mathematics at Ohio State University, and MBA studies at the University of Dallas. After his 4-year tour of duty as a U. S. Air Force Officer, he pursued a 23-year career with Philadelphia-based Sun Oil Company where his varied positions gave him the opportunity to manage technical teams, IT projects, and a systems development group. Bob then concluded another 16-year career with The University of Texas at Austin where he developed and conducted professional development training classes, and established and was the Director of the Professional Development Center (PDC) for over 10 years, managing a $3M budget. Within the PDC he created the UT Center for Performance Excellence where he developed and conducted Baldrige classes and managed a Regional Baldrige Award program. Bob currently serves on the Boards of the Boys and Girls Club of Georgetown and the Boys & Girls Clubs of Central Texas, and is the Chair of the North Texas Area Council of the Boys & Girls Clubs of America.