Dale Ricklefs was involved in quality initiatives between 2000 and 2005 when she served as the Quality Manager and strategic planning lead for the City of Round Rock. Dale has also formed four nonprofits in Round Rock and has held leadership positions in over 10 nonprofits over the past 37 years. She has applied process and facilitation skills in both government and nonprofit environments. Dale retired in 2010 from the city of Round Rock after 30 years of service. She currently serves on three nonprofit boards and the University of Texas School of Information Advisory Council. She is the 2018 President for Round Rock Arts and serves as the treasurer for the Round Rock Community Choir. She also serves on the governing board of the Baha’i Faith- Round Rock.
Her academic background includes: Capella University, business leadership studies, PhD awarded; University of Texas at Austin, Masters in Library Science; and Illinois Wesleyan University, BA, concentration in philosophy, religion, science.
Quality based training includes: Quality process improvement, Jan King, consultant; State of Texas/Xerox, process and service improvement training, facilitation training; University of Texas, Engineering Continuing Education, process measurement; and LEAD, University of Virginia, government improvement processes (included quality improvement elements).