Kelly Lester is the past President of Lestex, Inc. (consulting firm) where she specialized in using the Baldrige framework and ISO 9001 criteria to achieve client organizational performance excellence focusing on practical, efficient implementation with heavy emphasis on training. From 1991-2001, at Ericsson (Telecommunications) Inc., Lester became a key participant in their TQM, Quality Management System / ISO Certification, Internal Audit, and Process Management initiatives. This included being on their Baldridge Application writing team. She was promoted to Division Manager, Operational Management Systems, in1998, and Corporate OMS Manager in 2000.
Kelly has also done Quality consulting with other organizations such as Sprint and NISH. She is recognized for implementing business process (value added) internal auditing. She is a past RABQSA Lead Auditor, Senior Member of the American Society for Quality, Dallas ASQ Membership Chair, and for 9 years served the Texas Quality Foundation as a Senior Examiner, feedback writer, mentor, trainer, and process observer.
Currently, Kelly volunteers at R.O.C.K.(non-profit,
Ride On Center for Kids), Horse Handling and Side-walking, in addition to
assisting with strategic planning and use of the Baldrige Criteria to effect
process improvements in all areas.